Co-Pilot Solo & Team Mode
The AI Co-Pilot now supports two modes — and you can switch between them instantly.
Solo Mode
A private conversation between you and the Co-Pilot. Ask questions, generate reports, analyse customer data — without cluttering the team chat. Your Solo Mode conversations are yours alone.
For single-user organisations, Solo Mode is the default experience — the Co-Pilot lives front and centre as your primary AI assistant.
Team Mode
The Co-Pilot joins your team chat channels. Mention it in any channel or DM, and it responds with the same capabilities — but now the whole team can see and benefit from the interaction.
Switching
Toggle between modes from the team chat sidebar. Your conversation history in each mode is preserved — switching back picks up where you left off.
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Fedna AI helps businesses automate customer conversations across WhatsApp, phone, web, and Instagram. See how it works or start for free.