New Feature10 Mar 2026
AI Whisper Briefing
When a customer calls and a human picks up, AI whispers a briefing first — who they are, what they need, and what was discussed before. Full context before you say hello.
Changelog
What's New
New features, improvements, and fixes shipped to Fedna AI.
March 2026
Announcement10 Mar 2026
Platform Launch
Fedna AI is live — multi-channel AI customer operations for Indian businesses. WhatsApp, voice, and web automation in one platform.
New Feature9 Mar 2026
Smart Follow-ups & Response Intelligence
AI agents now send timed follow-ups to unresponsive leads and know when to stay silent. Two features that make your AI behave like your best salesperson.
New Feature9 Mar 2026
Website Crawling for Knowledge
Point your AI agent at any website and it learns the content. Crawl your site, select pages, and turn them into searchable knowledge — automatically.
New Feature8 Mar 2026
AI Co-Pilot Sub-Agents
Create specialised AI sub-agents within your Co-Pilot. A research agent, a report writer, a data analyst — each with its own instructions and capabilities.
New Feature8 Mar 2026
System Skills for AI Agents
AI agents can now take action — create tasks, schedule calls, hand over to humans, and add internal notes. Not just conversation, but execution.
New Feature5 Mar 2026
Google Drive Knowledge Import
Import Google Docs, Sheets, and Slides directly as AI knowledge bases. Your agents instantly learn from your existing documentation.
New Feature4 Mar 2026
Conversation Summarization
AI generates real-time conversation summaries — when a call comes in, when you ask your Co-Pilot, or when reviewing a customer profile. Full context in seconds.
New Feature3 Mar 2026
Multilingual Voice AI
AI voice agents now speak Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, and more. Native-quality conversations in your customers language.
New Feature2 Mar 2026
Bring Your Own Keys
Use your own API keys for AI models, speech services, and telephony. Direct provider pricing, no markup, full control over your AI stack.
New Feature2 Mar 2026
Permanent Customer Deletion
Fully delete customer records and all associated data. Conversations, messages, call logs, tasks, memories — everything removed permanently.
New Feature1 Mar 2026
Call Transfer to Humans
AI voice agents can now transfer calls to your team in real-time. The agent briefs your team member before connecting — seamless handoff, no context lost.
February 2026
New Feature27 Feb 2026
Co-Pilot Solo & Team Mode
Switch between Solo Mode for private AI conversations and Team Mode for collaborative team chat. One-click toggle, same AI Co-Pilot.
New Feature27 Feb 2026
Self-Service Signup
New organisations can now sign up directly from the website. Submit your details, get approved, and start using the platform — no manual onboarding needed.
New Feature26 Feb 2026
Channel-Agent Assignment
Assign different AI agents to different channels. Your sales agent handles WhatsApp. Your support agent handles the website. Full control over who talks where.
New Feature25 Feb 2026
Per-Channel Conversations
Switch between unified and per-channel inbox views. See conversations grouped by WhatsApp number, Instagram account, or web widget — each with independent AI control.
Announcement25 Feb 2026
Platform Rebrand to Fedna AI
We have a new name. AI CoSeller is now Fedna AI — with a fresh brand identity, redesigned auth pages, and a new marketing website.
New Feature24 Feb 2026
AI Co-Pilot on Phone & WhatsApp
Your internal AI assistant is no longer just in the dashboard. Call it or message it on WhatsApp — get answers, create tasks, and manage your business on the go.
New Feature24 Feb 2026
AI Image Generation
Your AI Co-Pilot can now generate images on demand. Describe what you need — product mockups, social media visuals, diagrams — and get it instantly.
New Feature24 Feb 2026
WhatsApp Conversation Intelligence
Voice notes, reactions, typing indicators, natural message pacing, and smart message batching. WhatsApp conversations now feel genuinely human.
New Feature23 Feb 2026
Google Business Profile Integration
Connect your Google Business Profile and let AI respond to customer reviews and messages. Manage your Google presence from the same dashboard.
New Feature23 Feb 2026
Usage & Billing Dashboard
Full visibility into your AI spending. Track costs across voice, messaging, and AI usage with daily trends and detailed logs.
New Feature22 Feb 2026
AI Memory
Your AI agents now remember. Customer preferences, past decisions, and key details persist across conversations — making every interaction feel personal.
New Feature21 Feb 2026
AI Conversation Audit
See exactly why your AI said what it said. Full audit trail for every AI message — the context it had, the reasoning it used, and the actions it took.
Announcement20 Feb 2026
Meta Verified Tech Provider
Fedna AI is now an officially approved Meta Verified Technology Provider. Direct access to WhatsApp Business API, Instagram API, and Threads API with full platform support.
New Feature20 Feb 2026
Threads Integration
Automate your Threads presence. AI replies to comments, auto-posts content, and tracks engagement — all managed from your Fedna AI dashboard.
New Feature20 Feb 2026
WhatsApp Embedded Signup
Connect your WhatsApp Business account in minutes with guided self-service setup. No manual configuration, no back-and-forth with support.
New Feature19 Feb 2026
WhatsApp Campaigns
Send targeted WhatsApp campaigns to contact groups. Template builder, AI content generation, opt-out enforcement, retry failed messages, and smart retargeting.
New Feature18 Feb 2026
Instagram DM & Comment Automation
Automate Instagram DMs, comment replies, and story mentions. Set per-post rules, trigger private conversations from comments, and let AI handle your Instagram inbox.
New Feature17 Feb 2026
AI Lead Qualifier
AI analyses full conversation history to qualify or disqualify leads automatically. Runs on a schedule or on demand from any conversation.
New Feature16 Feb 2026
Voice Pre-Qualification
A dedicated pre-qualifier AI screens inbound callers before connecting them to your main agent. Qualified leads get through instantly. Everyone else is handled gracefully.
New Feature15 Feb 2026
Custom Skills for AI Agents
Extend your AI agents with custom API integrations and knowledge bases. Connect to any external system or inject domain-specific knowledge — no code required.
New Feature14 Feb 2026
Linked Contacts
Associate related customer records together. Link a decision-maker to their company, connect family members, or group contacts from the same deal.
New Feature13 Feb 2026
Slot Booking System
A built-in booking system for appointments, demos, and consultations. Configurable time slots, operating hours, soft holds, and multiple duration options.
New Feature4 Feb 2026
Voice AI Agents
AI agents that handle phone calls. Natural voice conversations with real-time speech recognition, low-latency responses, and ambient background audio for a professional feel.
New Feature2 Feb 2026
Scheduled Outbound Calls
Schedule outbound calls to customers for a future date and time. Calls are placed automatically — by AI or routed to your team. Never miss a follow-up call.
New Feature1 Feb 2026
AI/Human Control Mode
Seamlessly switch any conversation between AI and human control. Take over when the AI needs help, hand back when you are done. One click, no disruption.
January 2026
New Feature31 Jan 2026
Web Chat Widget
An embeddable chat widget for your website. Visitors authenticate with OTP and chat with your AI agent — conversations sync to your inbox automatically.
New Feature30 Jan 2026
WhatsApp Business Integration
Connect your WhatsApp Business account and automate customer conversations. AI-powered responses, message templates, real-time sync, and full inbox integration.
New Feature28 Jan 2026
AI Co-Pilot
An AI assistant for your team that knows your business. Ask about customers, analyse conversations, generate reports, and get answers — all from within the platform.
New Feature26 Jan 2026
Telephony & Click-to-Call
Make and receive phone calls directly from the platform. Virtual phone numbers, call recording, call logs, and one-click outbound calling from any customer profile.
New Feature22 Jan 2026
Team Chat
Internal messaging for your team — channels, direct messages, file sharing, reactions, and real-time updates. Collaborate without leaving the platform.
New Feature20 Jan 2026
Team Management & Invites
Invite team members, assign roles, and manage your organisation. Admin and member roles with appropriate access controls and token-based invitations.
New Feature19 Jan 2026
AI Agents
Configure AI agents that handle customer conversations autonomously. Set their personality, language, knowledge, and channel assignments — then let them work.
New Feature19 Jan 2026
Customer CRM
A customer relationship manager built for AI-first businesses. Track every lead through your pipeline with statuses, labels, custom fields, and AI-powered summaries.
New Feature19 Jan 2026
Dashboard & Analytics
A real-time dashboard showing new leads, qualified customers, conversations by channel, call statistics, and recent activity across your organisation.
New Feature19 Jan 2026
Task Management
Create, assign, and track tasks for your team. Task types with custom fields, subtask checklists, due dates, and automatic task creation by AI agents.
New Feature19 Jan 2026
Unified Inbox
All your customer conversations in one place. WhatsApp, phone calls, web chat, and Instagram — every message, every channel, one inbox.
Announcement18 Jan 2026
Day Zero — The First git push 🎉
The one where we shipped an entire platform fuelled by too much coffee and Claude Code. Day zero of Fedna AI.