All updates
New Feature

Dashboard & Analytics

19 January 2026·1 min read

Open the platform and know exactly where things stand.

At-a-glance metrics

See your key numbers the moment you log in. New customers in the last 30 days, qualified leads, total conversations, and call activity — all in real-time.

Conversations by channel

See how your customer conversations are distributed across WhatsApp, web, phone, and Instagram. Understand which channels drive the most engagement.

Call statistics

Track inbound and outbound call volume, duration, and outcomes. See how your voice AI and team are performing on the phones.

Recent activity

A timeline of the latest activity across your organisation. New customers, completed tasks, recent conversations — stay on top of what's happening without digging through individual records.

Team visibility

The dashboard reflects your entire organisation's activity. Admins see everything. Team members see the metrics relevant to their work.

Try Fedna AI

Fedna AI helps businesses automate customer conversations across WhatsApp, phone, web, and Instagram. See how it works or start for free.