Outbound Call Campaigns
AI Call Campaigns let you run outbound calling at scale — your AI agent dials a list of customers, has real conversations, qualifies interest, books slots, and logs the outcome — automatically.
What you can do with it
- Re-engage dormant leads — call every lead that's gone cold in the last 90 days
- Follow-up sequences — call new sign-ups the day after they register
- Appointment reminders — confirm or reschedule upcoming bookings
- Surveys and feedback — gather NPS or product feedback by phone
- Event invitations — invite a segment of customers to a launch or webinar
How it works
- Pick a customer segment or upload a list
- Choose the AI agent that will run the calls
- Set the schedule — immediate, or a specific date and time in your timezone
- Launch — the agent dials through the list, handles the conversations, and logs the outcomes
Natural dialling flow
The calls connect quickly and the agent waits for the customer to speak first — which is how humans actually answer the phone. No robotic "please hold while we connect you" or awkward opening silence.
Every call logged
Every campaign call appears in the customer's conversation timeline alongside their other messages and calls. Full transcripts, recordings, and AI-generated summaries included.
Campaign analytics
Track connect rate, qualification rate, opt-outs, and outcomes across the whole campaign — per agent, per segment, per call.
Available now
Find AI Call Campaigns in the sidebar under the Campaigns section.
Try Fedna AI
Fedna AI helps businesses automate customer conversations across WhatsApp, phone, web, and Instagram. See how it works or start for free.