Unified Inbox

Stop switching between apps. Every customer conversation — regardless of channel — lives in one inbox.

One conversation per customer

Whether a customer messages on WhatsApp, calls your number, or chats on your website, it all appears in a single conversation thread. Your team sees the full picture without jumping between platforms.

Real-time messaging

Messages arrive instantly. Send text, images, and documents. See when messages are delivered and read. The inbox updates in real-time — no refreshing needed.

Conversation timeline

Every interaction is logged chronologically. Text messages, call logs, internal notes — all in one timeline. Scroll through the complete history of any customer relationship.

Quick actions

Send a message, make a call, create a task, or add a note — all from the conversation view. Everything you need is one click away.

Search across conversations

Search across all conversations by content, customer name, or phone number. Find that specific message from last week without scrolling through hundreds of chats.

Assignment and filtering

Filter conversations by assignment, status, or channel. See only the conversations that need your attention. Assign conversations to specific team members for clear ownership.