Built for Car Dealerships & Auto Service Centers

They Called About the XUV700 in Black.
You Were Busy. They Bought Elsewhere.

Every missed call is an ₹18L sale lost to the competitor down the road. Every test drive no-show is your team's wasted time and dying morale. Every "let me check inventory" delay is a customer walking out.

Fedna's AI answers every call, books every test drive, finds every car in your inventory, and fills your service center— while your team focuses on closing deals and delivering excellence.

Trusted by India's leading automotive dealerships

0 missed inquiries
11% test drive no-shows (was 62%)
₹2.7Cr additional monthly sales

This Happened at Your Dealership Last Saturday

These aren't made-up scenarios. This is why you're losing to the competitor with better phone systems.

The ₹18L Missed Opportunity

Saturday, 2:47 PM. Customer calls asking about the exact XUV700 AX7 in Midnight Black they saw online. Your sales team is busy with showroom walk-ins. Call goes unanswered. By 5 PM, they booked a test drive at the competitor down the road.

"Watching hot leads drive away because your team can't handle calls and walk-ins simultaneously."

The Test Drive No-Show Epidemic

342 test drives scheduled last month. 212 didn't show up. Zero cancellation calls. Your sales team wasted 89 hours waiting in the parking lot. Each no-show kills momentum—and your team's morale.

"The third no-show of the day. Again. Your star salesperson is losing faith in the system."

The Inventory Visibility Gap

Customer wants Thar in Everest White with sunroof. You have 3 dealerships, 187 cars in stock. Nobody knows if that exact variant exists. Customer waits 20 minutes while you "check with the manager." They walk out.

"Knowing the perfect car exists somewhere in your network, but not being able to find it fast enough."

Service Appointment Chaos

Service center gets 94 calls between 9-11 AM. Every customer wants "first thing Monday morning." Receptionist drowns in phone calls. Online booking system is unused. Customers go to local garages instead of authorized service.

"Losing 40% of your dealership profit (service revenue) because appointment booking is a nightmare."

From First Call to Lifetime Customer

This is how Fedna works in the real world of automotive sales and service.

1

Instant Inquiry Response

< 10 seconds

Customer calls about a specific model. AI answers instantly with real information.

Answers product queries (features, variants, colors, pricing)
Checks real-time inventory across all dealership locations
Calculates EMI options based on customer budget
Shares brochure, videos, comparison charts via WhatsApp
Books test drive or showroom visit instantly

Zero missed inquiries. Every "I saw this car online" call converts to action.

2

Intelligent Lead Qualification

< 2 minutes

Not all leads are ready to buy. AI separates browsers from buyers.

Assesses purchase timeline (this week, this month, just researching)
Captures budget range and financing need (cash vs loan)
Identifies exchange car details (make, model, year, condition)
Prioritizes hot leads (budget + timeline match) to senior sales
Nurtures warm leads with automated follow-ups

Sales team talks to ready-to-buy customers. No time wasted on "just looking" inquiries.

3

Test Drive Automation

Same day

Test drives are the make-or-break moment. AI eliminates no-shows.

Proposes 3 test drive slots based on car and driver availability
Sends calendar invite with showroom address, Google Maps link
WhatsApp reminder 1 day before (with weather forecast)
SMS reminder 2 hours before (with salesperson name + photo)
No-show? Auto-reschedules with one-click WhatsApp button

No-show rate: 62% → 11%. Every test drive slot is productive.

4

Real-Time Inventory Matching

Instant

Customer wants a specific variant. AI finds it across your entire network.

Searches all dealership locations for exact match (model, color, variant)
Shows alternatives if exact match unavailable (similar color, nearby variant)
Estimates delivery timeline for factory orders
Coordinates inter-dealership transfers automatically
Notifies customer when their dream car arrives

Perfect car, found in seconds. No "let me check and call you back" delays.

5

Financing & Documentation

Days 1-7

Paperwork kills car deals. AI makes it painless.

Explains EMI options (bank rates, tenure, down payment impact)
Collects KYC documents via WhatsApp (Aadhaar, PAN, salary slip)
Tracks loan approval status, updates customer in real-time
Coordinates insurance, registration, accessory fitment
Schedules delivery ceremony when everything is ready

Deal closure time: 21 days → 9 days. Customer feels VIP treatment throughout.

6

Post-Sale & Service Excellence

Lifetime

The sale is the beginning. Service revenue is the profit center.

Delivery follow-up: "How was your first drive? Any questions?"
Service reminders at 1000km, 5000km, 10000km intervals
Easy service appointment booking (date, time, job type)
Service status updates: "Your car is in the paint shop. Ready by 4 PM."
Upsell opportunities: accessories, extended warranty, annual maintenance

Customer retention: 47% → 78%. Service center bookings automated. Lifetime value maximized.

0 Missed Calls
during peak hours
Weekend rush or weekday lunch—every inquiry answered instantly
11% No-Shows
down from 62%
Automated reminders mean test drives actually happen
₹2.7Cr/month
additional sales
Hot leads that used to slip away now convert at 3x rate
78% Retention
for service
Customers return for authorized service instead of local garages

Why ChatGPT Can't Sell Cars

Automotive is complex, high-value, and relationship-driven. Your AI needs to be, too.

Complex inventory (200+ cars, 15 variants, 8 colors, 3 locations)

Generic AI:

Chatbots say "visit showroom to see availability"—customer hangs up

Fedna:

AI knows exact stock in real-time. "Yes, we have Thar in Everest White at Whitefield showroom."

High-value, emotional purchase (₹18L-₹1Cr decision)

Generic AI:

Robotic chatbots kill trust. Nobody buys a car from a bot.

Fedna:

Voice AI sounds like your best salesperson. Builds rapport, answers with empathy.

Long sales cycle (45 days, 7-12 touchpoints)

Generic AI:

Bots forget context. Customer repeats themselves every time.

Fedna:

AI remembers every conversation. "Last time you asked about sunroof vs panoramic..."

Service center coordination (parts, technicians, job cards)

Generic AI:

Generic AI can't handle operational complexity

Fedna:

Integrates with DMS. Books appointments, checks parts availability, assigns technicians.

Regional language comfort (customers think in mother tongue)

Generic AI:

English-only bots lose 55% of Tier 2/3 city buyers

Fedna:

Detects language, switches seamlessly. Sounds native in Hindi, Tamil, Telugu, Kannada...

Your Next Customer Is Calling Right Now

Imagine running a 5-showroom dealership where every call is answered in 5 seconds. Every test drive shows up. Every car in your 200+ inventory is findable instantly. Your service center is fully booked—with happy, returning customers.

That's not a dream dealership. That's Monday morning for Fedna customers.

DMS integration included
Setup in 48 hours
Works in 12+ languages