Built for Law Firms, Consultants, Accountants & Professional Services

They Sent a ₹25L RFP on Monday.
You Replied Thursday. They Signed Tuesday.

Every slow response is a lost engagement. Every hour your partner spends on "when can you meet?" is ₹35K in lost billable time. Every after-hours crisis call that goes unanswered is a client relationship ending.

Fedna's AI answers every inquiry, qualifies every lead, schedules every meeting, and onboards every client— so your partners can focus on billable work, not admin.

Trusted by India's leading professional service firms

₹16.4L billable time recovered/month
2 hours avg response time
87% client retention

This Is Why Your Best Clients Leave

These aren't hypotheticals. This happened to your competitor last week. And will happen to you next week.

The ₹25L Lost Proposal

Monday, 10:14 AM. Potential client emails RFP for 6-month consulting engagement worth ₹25L. You see it Wednesday afternoon. Respond Thursday. They signed with your competitor Tuesday—who called them back in 2 hours.

"Watching high-value engagements slip away because you weren't fast enough to show you care."

Billable Hours Dying in Admin Hell

Your senior partner bills at ₹35,000/hour. Last month, they spent 47 hours on "when can you meet?" calls, chasing documents, and following up on proposals. That's ₹16.4L in lost billable time—every single month.

"Watching your most valuable resource (partner time) burn on tasks a system should handle."

Calendar Tetris Nightmare

Client needs to meet with partner, tax specialist, and external auditor. 23 emails later, you find a 30-minute slot next Thursday. Client says "forget it" and hires a firm that scheduled them in one call.

"Losing clients because your scheduling process feels like pulling teeth."

The 9 PM Client Crisis

Client's legal notice expires tomorrow. They call at 9 PM, panicking. No one answers. They call another firm. That firm answers, takes the case, and becomes their go-to for everything. You lost a ₹40L annual retainer.

"Knowing one missed after-hours call just cost you a client relationship worth years of revenue."

From First Inquiry to Lifetime Client

This is how Fedna works in the real world of professional services.

1

Instant Inquiry Response & Routing

< 30 seconds

Client calls with a legal question, tax concern, or consulting need. AI routes to the right expert instantly.

Identifies practice area (corporate law, tax, M&A, litigation, HR consulting)
Performs conflict check against existing client list
Routes to available partner based on expertise and capacity
Books initial consultation with calendar integration
Sends engagement overview and firm credentials via WhatsApp

Every inquiry answered immediately. Right expert engaged. Zero missed opportunities.

2

Intelligent Lead Qualification

< 3 minutes

Not all inquiries are ₹25L engagements. AI separates high-value clients from one-off queries.

Assesses engagement scope (one-time vs ongoing retainer)
Captures budget range and timeline urgency
Identifies decision-maker authority (needs approval vs ready to sign)
Prioritizes based on firm's ideal client profile
Creates detailed brief before partner touches the lead

Partners talk to qualified, ready-to-engage clients. No time wasted on tire-kickers.

3

Seamless Client Onboarding

Days 1-5

Engagement letters, KYC documents, scope definition—the friction that delays project starts. AI eliminates it.

Sends engagement letter with e-signature integration
Collects KYC documents (PAN, GST, incorporation papers) via WhatsApp
Guides scope definition with structured questions
Tracks document submission, auto-reminds for missing items
Notifies partner when client is fully onboarded and ready to start

Time to project start: 18 days → 5 days. Client feels VIP treatment from day one.

4

Meeting Coordination (Multi-Stakeholder)

Same day

The biggest time sink in professional services. AI handles it completely.

Proposes meeting times across multiple calendars (partner, specialist, client)
Handles timezone conversions for international clients
Sends calendar invites with video link and agenda
WhatsApp reminder 1 day before, SMS 1 hour before
No-show? Instant rescheduling with one click

Zero email tennis. Meetings scheduled in one interaction. 89% attendance rate.

5

Proactive Project Communication

Throughout engagement

Clients hate radio silence. AI keeps them informed without partner effort.

Sends milestone updates ("Due diligence report completed, under review")
Answers FAQs about process, timeline, next steps
Flags scope changes ("This additional work is outside our engagement")
Coordinates deliverable reviews and approvals
Escalates urgent issues to partner with full context

Client satisfaction scores: 7.2 → 9.1. Zero "what's happening with my case?" calls.

6

Relationship & Renewal Management

Post-engagement

One-time clients should become lifetime relationships. AI makes it systematic.

Post-project satisfaction survey and testimonial request
Quarterly check-ins: "Any tax planning questions for year-end?"
Renewal reminders for annual retainers (60 days before expiry)
Referral cultivation: "Know anyone who needs M&A advisory?"
Industry insights sharing (regulatory updates, tax law changes)

Client lifetime value: 2.3x. Referral rate: 41%. Retention: 87%.

₹16.4L/month
in recovered billable time
Partners spend 47 fewer hours on admin. That's pure revenue.
2 Hours
average response time
Industry average: 36 hours. You: instant to 2 hours. Win rate shows.
5 Days
to project start
From engagement letter to first deliverable. Industry: 18 days.
87% Retention
client retention rate
Proactive communication and relationship management automated.

Why ChatGPT Can't Run Your Practice

Professional services is about expertise, trust, and relationships. Your AI needs to be, too.

Expertise-based routing (corporate law ≠ family law)

Generic AI:

Chatbots can't route complex inquiries. Everything goes to "general inbox."

Fedna:

AI understands practice areas. Routes M&A query to M&A partner, tax to tax specialist.

Confidentiality & privilege (client data is sacred)

Generic AI:

Generic AI stores conversations on US servers. Attorney-client privilege at risk.

Fedna:

India-based, encrypted, privilege-protecting. Conversations never leave the country.

High-touch relationships (trust, not transactions)

Generic AI:

Robotic chatbots kill the warmth clients expect from trusted advisors.

Fedna:

Voice AI adapts tone. Sounds empathetic, professional, human. Builds trust.

Complex scheduling (4 people, 3 time zones, 1 meeting)

Generic AI:

Bots say "please coordinate via email"—23 messages later, still no meeting.

Fedna:

AI checks all calendars, proposes slots, handles timezones. One interaction, done.

Scope creep prevention ("quick question" = unbilled hours)

Generic AI:

No scope awareness. Every request gets answered, even if out of scope.

Fedna:

AI flags out-of-scope requests: "This is outside our engagement. Shall I propose an amendment?"

Attorney-Client Privilege Protected

Client conversations are sacred. Fedna is built for professional services with confidentiality at the core. End-to-end encryption. India-based servers. Zero data sharing. Attorney-client privilege maintained.

End-to-End Encryption

Client data never leaves India. ISO 27001 compliant.

Privilege-Protected Logs

Conversation records maintain attorney-client privilege.

Your Next ₹25L Engagement Is Calling Right Now

Imagine running a 15-partner firm where every inquiry is answered in 2 hours. Every meeting is scheduled in one interaction. Every client feels heard and valued. Your partners bill 47 more hours per month—each.

That's not a fantasy. That's reality for Fedna customers.

Privilege-protected
Setup in 48 hours
ISO 27001 compliant