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Announcement

You Look Great Today

6 May 2026·1 min read

We gave the whole platform a face-lift. Literally.

Pick your look

During onboarding, new users now pick from 8 hand-crafted avatars in a quick 2x4 grid. Your pick follows you everywhere — inbox, team chat, call logs, the sidebar, task assignments, scheduled calls. No more generic grey circles.

Your AI has a face now too

The AI Co-Pilot and your customer-facing AI agents each got their own distinct avatars — so you can tell at a glance whether a message came from a teammate, the Co-Pilot, or an AI agent. No more squinting at "was that the bot or Priya?"

Everywhere means everywhere

Avatars show up in:

  • Conversation timelines
  • Team chat messages and DMs
  • Call log rows
  • Task assignments
  • Scheduled call cards
  • The sidebar
  • The team settings page

Why bother?

Because a platform you stare at all day should feel like yours. Small detail, big difference. The grey circle era is over.

Try Fedna AI

Fedna AI helps businesses automate customer conversations across WhatsApp, phone, web, and Instagram. See how it works or start for free.