Platform Launch

We are excited to announce the official launch of Fedna AI — a multi-channel AI customer operations platform built for Indian businesses.

What's included

• AI Agents that handle customer conversations across WhatsApp, phone, and web 24/7
• Smart Inbox with unified conversation view across all channels
• Lead Qualification powered by AI — automatically scores and qualifies inbound leads
• Task Management with AI-created follow-ups and reminders
• Team Chat for internal collaboration with AI Co-Pilot assistance
• Custom Skills to connect your AI agents to external APIs and knowledge bases
• Analytics Dashboard with real-time conversation and performance metrics

Supported channels

• WhatsApp Business API (Cloud API + Business App coexistence)
• AI Voice Calls (inbound + outbound with virtual numbers)
• Website Chat Widget (embeddable, OTP-authenticated)
• Instagram DMs and Comment Automation

Getting started

Sign up at app.fedna.ai and configure your first AI agent in under 30 minutes. Our team is available for a free consultation to help you set up the right automation for your business.